This Guide is designed to support claimants when making a personal injury claim using Official Injury Claim. It is aimed at unrepresented claimants, though it may also be a useful reference for claims professionals and advice providers.
Claimants should familiarise themselves with the Guide to Part 26, as it explains the changes to the small claims track limit and what the exceptions are.
The Guide to Practice Direction 27B explains the process of moving from the online service to court and sets out what the claimant must do in each instance, as well as detailing the documents needed to support the claim.
A list of claims status definitions to aid professional users when tracking the progress of a claim.
This policy explains how the Client Secret Rotation works and how you can find this within your 'manage organisation' tab within the portal.