Notice: A global Microsoft service outage is currently affecting the Official Injury Claim service. As a result, we are unable to access or reply to emails, and our online web forms cannot be accessed art this time. We can only receive enquiries by phone at present. We are monitoring the situation closely and will update this page as soon as normal service resumes. We apologise for any inconvenience caused.
If you’ve had a minor injury as a driver or passenger in a road traffic accident and it wasn’t your fault, you may be able to claim compensation using the Official Injury Claim service for free and without legal help.
Our Help Hub provides useful resources to assist with each stage of the claim process. These include hints and tips, support guides, FAQs, sample forms and useful links.
Information for claims professionals involved in the claims process as a claimant representative, compensator, medical report provider or technology provider.
