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Cookies policy

Cookies are small text files that are placed on your computer or device by websites that you visit. They are used here in order to make this Website work, or work more efficiently, as well as to provide information to Official Injury Claim Limited

Types of cookies we use

We use different types of cookies on our website and we have set these out below. They include essential cookies and performance cookies.

Essential cookies. These are cookies that are fundamentally required for the operation of this website. They include, for example, cookies that enable you to log into secure areas of this website. They do not track your activity elsewhere on the internet or otherwise gather information about you.

Performance cookies. These cookies are anonymous and allow us to recognise and count the number of visitors, and to see how visitors move around this website when they are using it. This helps us to improve the way this Website works, for example, by ensuring that users are finding what they are looking for easily.

We use the following cookies when you visit https://officialinjuryclaim.org.uk and https://my.officialinjuryclaim.org.uk.

Language preference

Type of cookie - essential

This cookie is to store your language preferences when using this website, without it, you would have no ability to select a language preference.

This cookie is automatically deleted when you close your browser.

Storing cookie/acceptance settings

Type of cookie - essential

This cookie is used to record that you agreed to cookies or turned off Google Analytics.

This lasts 5 years or until browser cookies cleared.

Request verification tokens

Type of cookie - essential

This cookie is used to prevent forged access to your account from other site requests.  This is an essential cookie used as a security measure.

This cookie is deleted automatically when you close your browser

Google Analytics

Type of cookie - performance 

These cookies are used to see how visitors use this website. It collects information in an anonymous form, including the number of visitors to this Website, what websites visitors have come from and the pages they visited. This information is used to compile reports and help improve this website.

Read Google's overview of privacy and safeguarding data here.

This is browser dependent.  However, for most browsers (for example Google Chrome) the cookie, by default, lasts for 2 years of inactivity. For returning users, every time a user visits your site, this extends the expiration to 2 years from the latest date.

Pega-RULES

Type of cookie - essential

This is used for identifying and maintaining user session

p_unknown

Type of cookie - essential

A special cookie that will help to get over the authorization header caching problem in browsers

Pega-Perf

Type of cookie - essential

This is used to gather analytics data to help in performance issues.

This cookie is automatically deleted when you close your browser.

Pega-Services

Type of cookie - essential

This is used for maintaining session states across stateful service requests. 

This cookie is automatically deleted when you close your browser.

AWSALB

Type of cookie - essential

Used by AWS Load Balancer for routing requests to web servers.

This cookie is automatically deleted when you close your browser.

 

JSESSIONID

Type of cookie - essential

Set by the servlet container and used for HTTP session tracking and in load balancing for session affinity.

This cookie is automatically deleted when you close your browser.

 

HTTP

Type of cookie - essential

This cookie is a non-persistent cookie that is used to maintain your session. This is set automatically and is essential to confirm your user credentials when you log into your account.

This cookie is automatically deleted when you close your browser.

You can choose to decline any of the performance cookies. If you decline all of the performance cookies only the essential cookies will be downloaded.

If you change your mind

At any time, you can change your cookie preferences by changing you cookie settings. You may need to refresh your page for your settings to take effect.

Alternatively, most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set, visit www.AboutCookies.org or www.allaboutcookies.org.

Find out how to manage cookies on popular browsers:

To find information relating to other browsers, visit the browser developer's website.

To opt out of being tracked by Google Analytics across all websites, visit http://tools.google.com/dlpage/gaoptout.