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About us

Official Injury Claim is a new service that makes the personal injury claim process simple, secure and unbiased so anyone can choose to make a claim without the requirement of legal assistance. The easy-to-use service enables people who have suffered injuries in a road traffic accident to understand how to make a claim, provide the required information, manage their claim and receive settlement offers.

Official Injury Claim is an impartial service and does not make any money from claims. The purpose of the service is to deliver Government policy in relation to road traffic accident related personal injury claims under £5,000.

The Official Injury Claim service is due to be launched in April 2021. People injured in an accident on or after that date can then choose to claim through this service direct, without the need for legal assistance.