Signposting toolkits published
Official Injury Claim have created a digital signposting toolkit to help claims professionals signpost claimants to the new service. It provides a one stop resource with links to all key support material.
The toolkit includes links to:
- Demos and training videos - covering key parts of the claims process from both a professional’s and claimant’s perspective
- FAQs, Guide to Making a Claim and Guides to PD26 and PD27B
- A high-level introduction to Official Injury Claim (fact sheet and video)
- Contact details to obtain branding material (e.g. logos in various formats).
The toolkit content will be kept under review and updated as necessary.
Advisory organisations toolkit
A separate toolkit has also been developed and made available for third-party voluntary advice providers which can be downloaded from our accessibility and inclusion resources page.