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Signposting toolkits published

Official Injury Claim have created a digital signposting toolkit to help claims professionals signpost claimants to the new service. It provides a one stop resource with links to all key support material.

The toolkit includes links to:

  • Demos and training videos - covering key parts of the claims process from both a professional’s and claimant’s perspective
  • FAQs, Guide to Making a Claim and Guides to PD26 and PD27B
  • A high-level introduction to Official Injury Claim (fact sheet and video)
  • Contact details to obtain branding material (e.g. logos in various formats).

The toolkit content will be kept under review and updated as necessary.

Advisory organisations toolkit 

A separate toolkit has also been developed and made available for third-party voluntary advice providers which can be downloaded from our accessibility and inclusion resources page.