If you’ve had a minor injury as a driver or passenger in a road traffic accident and it wasn’t your fault, you may be able to claim compensation using the Official Injury Claim service for free and without legal help.
Please note: Official Injury Claim will be unavailable on the following dates:
21 September from 8:00 - 14:00 and 30 September from 18:00 - 22:00 for a system upgrade.
We apologise for any inconvenience caused.

Our Help Hub provides useful resources to assist with each stage of the claim process. These include hints and tips, support guides, FAQs, sample forms and useful links.

Information for claims professionals involved in the claims process as a claimant representative, compensator, medical report provider or technology provider.
