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Service Data January 2024

Welcome to 2024. We are kicking the year off with our quarterly service data publication which is now available to download here, and covers the last three months of operation of the Official Injury Claim service. The data and statistics presented in this publication reflect data captured by the service during the period of 1 October 2023 - 31 December 2023.

Following our recent blog articles exploring claim lifecycle and dormancy, we are pleased to announce that the publication now has two sections dedicated to these topics. We hope this information is useful and will continue to report on these areas going forward. 

Figures in this publication includes information about:

Claims Volume
Representation
Types of Claim
Settlements
Exceptional Injuries & Circumstances
Claims Exiting The Portal
Liability
Lifecycle
Dormancy
Portal Support Centre
System Operation

This data has been published on the Official Injury Claim website, and it is intended that data will continue to be issued on a quarterly basis.

Download here