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Frequently asked questions for professional organisations

Yes, the ability for unrepresented claimants to make a claim online in Welsh will be ready for launch. A Welsh translator will also be available to provide additional support.

The MIB will provide updates on the build and delivery of the service, and the MoJ will communicate on policy. The MIB will continue to use its e-shot subscription service, and this website to update professionals.

Please continue to look out for e-shots and guidance, some of which will be tailored to particular stakeholder groups.